appliance repair

Appliance Repair

Appliance Repair Services We Offer

We offer quick and efficient Appliance Repair in every Montreal borough, Laval and South Shore. All our repair technicians are locally based near you and are fully qualified to fix any appliance problem regardless of the brand or model of appliance you have – we carry out repair on washing machines, dryers, refrigerators, ovens, dishwashers, cooktops and stoves.

Washing Machine Repair

The most common Washing Machine issues

• Won’t Start
• Won’t Drain
• Leaking Water

• Door Won’t Open
• Uncompleted Cycle
• Won’t Fill With Water

• Very Noisy
• Doesn’t Spin
• Tripping the Electrics

• Not Heating Up Water
• Not Using Detergent
• Showing An Error

Whether your washing machine is leaking, won’t start, does not supply hot or cold water or smells bad, you can count on us for the best washer service technicians in the business. We carry out repairs on freestanding and built-in washing machines from all major manufacturers. Don't hesitate to give us a call or you could use our fast and easy online booking form.
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Electric Dryer Repair

The most common Electric Dryer issues

• Won’t Start
• Won’t Spin
• Takes Too Long To Dry

• Shutting Off Too Soon
• Won’t Shut Off
• Tripping the Electrics

• Making Grinding Noise
• Not Hot Enough
• Too Hot

Clothes dryers can sometimes go wrong. Does your dryer is putting out a burning smell, won’t get hot or its door just opens the wrong way? Don’t let a broken or faulty appliance ruin your day. Our professionals can help you determine the issue and repair it fast. Call or schedule your dryer repair appointment online. We will restore your dryer to perfect working order.
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Dishwasher Repair

The most common Dishwasher issues

• Leaking
• Not Starting
• Not Cleaning

• Not Draining
• Not Filling With Water
• Not Dispensing Detergent

• Not Drying Dishes
• Making Noise
• Hot Water Problems

Whether the water won’t drain out of your dishwasher, weird noises coming from your dishwasher or your dishes just aren’t getting clean enough, you can count on us. We’re your best option for quick and easy local repair and maintenance of your dishwasher. We can help with any dishwasher issues. Just give us a call or use our quick and easy form to schedule repair.
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Electric Cooktop and Range Repair

The most common Electric Range issues

• Won’t Turn On
• Coils Won’t Heat

• Not adjustable Temperature
• Sparkling When On

• Indicator Lights Off
• Damaged Electric Coils

Electric Ranges have both ovens and hobs, which means that more can go wrong with them. It’s best to call in a professional to fix the problem because trying to solve it yourself can be dangerous or cause more problems than you started with, costing you even more money. Our team of friendly and professional technicians is well versed in resolving any kind of problem with this domestic appliance.
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Electric Oven Repair

The most common Electric Oven issues

• Won’t Turn On
• Won’t Heat 

• Cuts Out
• Burns Food

• Fan Isn’t Working
• Tripping the Electrics

• Door Doesn’t Close
• Making Loud Noise

Whether you enjoy baking a pie or making breads, you need to ensure that your oven is ready to handle this potentially delicate task. While preparing any type of meal needs a reliable oven, a poorly maintained oven can compromise the rise, quality and taste of your bakes. If you experience any of issues with your oven, don’t hesitate to give us a call or use our quick and easy form to schedule repair.
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Refrigerator Repair

The most common Refrigerator issues

• Won’t Start
• Running constantly
• Leaking

• Door Not Closing Properly
• Not Cooling
• Not Defrosting

• Noisy Or Loud
• Freezing Food
• Freezer Not Working

When a fridge breaks down or becomes faulty, it can be a race against time to save your groceries. While you may get ‘lucky’ as your fridge is pretty empty, there are those who may have just bought a couple of weeks’ worth of food that is now deteriorating at a pretty quick rate. Contac us or schedule repair online and one of our fully-trained technicians will be there to take care of your refrigerator.
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$120* Flat-Rate

Service Call Fee

Per Unit plus Applicable Tax

* Cost of labor for major jobs is not included

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Our Per-Unit Flat-Rate Service Call Fee covers the technician’s traveling time to and from the customer’s location, insurance fees, fuel, vehicle expenses, estimation and cost of labor of minor job no matter how long it takes to get the job done. These variables are considered as a block regardless you decide to have your appliance repaired or not. 

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90-Day Warranty for Parts and Labor

The 90-Day Warranty for Parts and Labor is applied from the date of service if the appliance was operated and maintained as per the manufacturer’s manual. WE DO NOT INSTALL CUSTOMER-SUPPLIED PARTS. There are a variety of reasons we have this policy: our parts and labour warranty, quality of parts, and most importantly, interest in a quality lasting repair.

More About Warranty

Call Us Now

Schedule Your Appliance Repair

(450) 400-3838

Request Your Service Appointment

Submit your request and our representative will contact you to confirm your booking

⚠️ Currently we do not repair LG Refrigerators and Gas Appliances

Guaranteed Safe Checkout

Fast and secure checkout – as a convenience for our customers, we accept all major Credit Cards, Debit or e-Transfer. No Personal Bank Cheques accepted. 

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Warranty for Parts and Labor

 

GENERAL CONCERNS

At the moment of service the customer is deemed to have acknowledged the warranty conditions.

The acceptance of service means the acceptance of warranty conditions as read and understood.

The 90-Day warranty for parts and labor is applied from the date of service, when the appliance is operated and maintained as per the manufacturer’s manual. VM SERVICE TECH will pay for parts replacement and labor to correct issues for parts or workmanship. Service must be provided by a VM SERVICE TECH designated technician only.

The bill with the service date and parts replaced is required to obtain service under this limited warranty.

The customer’s signature is required on the original invoice to validate the warranty.

No other proofs (payment confirmation, witnesses, pictures, etc) are considered as proofs for service under this limited warranty.

The parts replaced under warranty don’t carry an additional warranty. Once the initial warranty for the part replaced expires, all the consequent parts replaced have the same expiration date as the originally part replaced.

ITEMS EXCLUDED FROM WARRANTY

This limited warranty does not cover:

Replacement parts or repair labor if the appliance is not used normally by a single-family household use or when it is used in a manner not mentioned in the user manual. Consumable parts (air filters or water filters, light bulbs, etc) are excluded from coverage. No warranty on non-functional parts or cosmetic parts, such as but not limited to; trims, glass cooktops, , knobs, windows, panels, tanks, , racks, tubs, baskets, doors, door liners, shelves, structural parts or all parts that may be damaged by proven or not abnormal usage.

Commercial use (rental properties included) and all other uses: 90 days on parts and on associated labor (exclusions to be considered).

Service calls to correct the installation of your major appliance, to instruct you on how to use your appliance, to correct house wiring or plumbing or repair or to replace electric fuses from the house.

Service calls to replace water filters, air filters or bulbs. Consumable parts are excluded from warranty coverage.

Damage resulting from accident, alteration, abuse, misuse, flood, fire, acts of God, improper installation, an installation that does not comply with plumbing or electrical codes, or use of chemicals not approved by the manufacturer.

Cosmetic damage, including but not limited to dents, scratches, chips or other damage to the finish of your appliance. Manipulations and mechanical operations during service may be considered as 10% of wear and tear. Some cracks, dents, and scratches may not be avoided due to the age, corrosion or quality of material (plastic or metal). This is considered as acknowledged by the customer at the moment of service acceptance so not claimable.

Damage to parts replaced resulting from unauthorized modifications made to the appliance/installation.

PARTS NO LONGER AVAILABLE

VM SERVICE TECH’s obligation under this warranty expires in the event the part installed and under warranty is no longer available from the original manufacturer.

DISCLAIMER OF IMPLIED WARRANTIES

IMPLIED WARRANTIES ARE LIMITED TO MAXIMUM ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW.

LIMITATION OF REMEDIES; EXCLUSION OF ACCIDENTAL AND EXTENSIVE DAMAGES

YOUR ONE AND ONLY REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HERE.

VM SERVICE TECH SHALL NOT BE RESPONSIBLE FOR ACCIDENTAL AND EXTENSIVE DAMAGES. We assume no liability nor make any guarantee for any loss including food loss made by a failed part, torn, stained or burned clothes, broken furniture, moldings or flooring happening while servicing on or moving the appliance.

WARRANTY CANCELLATION

Warranty may be voided at the sole discretion of VM SERVICE TECH in the event that a balance due is open after 30 days, or if the customer’s payment is denied or returned by their bank. Automatic cancellation will occur if an account is sent to a Collection Agency.

Work performed by the customer on the appliance or by another service company whatsoever will lead to the cancellation of the warranty offered.

In the event of repairing a dryer, the technician will check that the ventilation system is adequate and he will inform you at the end of the work. If the dryer ventilation system becomes obstructed (blocked) during the warranty period, the warranty becomes void (as damage to the appliance is caused by external factors, not the replaced parts). The security parts do not carry any guarantee.

The client must have their ventilation system cleaned by an expert recognized in the field with an invoice proving the work. An invoice from the contractor who performed the cleaning will be required.

No warranty whatsoever will be offered on parts not provided or replaced by VM SERVICE TECH. 

No warranty on maintenance or cleaning work.

Thank You For Booking Your Appliance Repair with Us

We will contact you shortly to confirm your booking

450-400-3838

Give us a call if you have any questions

Labor cost for major repair jobs

The Service Call Fee is considered as accepted and beholden at the moment a customer schedules the appointment. 

The cost of repair is based on the job, not on the time the repair takes to perform.

The cost of labor for major jobs is not included in the Flat-Rate Service Call Fee

Major jobs include but are not limited to: refrigerator compressors replacement, transmissions replacement, work on extremely old appliances with rusted or seized parts, work on stacked or built-in appliances, or appliances that are not accessible to the service technician. The technician will inform you of any applicable incremental fees.

COVID-19 Policy

We follow the directives from the government and public health agencies to avoid the spread of COVID-19.

We are making sure on a daily basis that our technicians are feeling well and comply with safety regulations. Most of our customer service representatives are working from home until further notice in order to keep our community safe. 

We require our employees to wash their hands regularly with soap and warm water for at least 20 seconds and also to acquire a habit of disinfection procedure with sanitizers as much as possible. VM Service Tech makes sure that each technician has a hand sanitizer, mask, gloves and keep 6 feet distance from each other. In addition technicians are required to wipe all tools and equipment down before and after entering homes and other necessary steps to help prevent the spread of the virus and to keep all of us safe.

Our technicians have been empowered to request appointment reschedule if, when they arrive at a customer location, the homeowner is displaying any concerning symptoms.

We are currently open and work as usual to provide the best service to our valued customers. We feel obligated to keep you updated at all times, so far we have not been informed of any exposure of our staff & employees to Coronavirus.

How It Works

Schedule your appliance repair with us Over the Phone. We would be happy to answer all you questions and give you details of your booking!

Request your appliance repair using our Online Form. Once you request is submitted, we'll be notified immediately!

Our Dispatch Staff will take care of your Phone Call or Online Request and contact you to confirm your booking, or for more information if needed.

Over the Scheduling and Dispatching software we submit your scheduled request to the assigned technician, who provides appliance repair service in your neighborhood.

The technician will contact you when he starts making his way to your place. Upon arrival, we always aim to complete repairs during our first visit.

After investigation the technician will perform a repair if no parts needed or he has that particular part in stock. Otherwise, you'll be provided with the cost of required part. If you decide to proceed with a part replacement, the technician will get back to you once he gets a part from our Parts Supply department.

As a customer, you won't be charged for every subsequent visit, no matter how long it takes to get the job done. Once the repair is completed, you will be prompted to pay the invoice for both service call and the part, if one was replaced. We accept all major Credit Cards, Debit or e-Transfer at your convenience. No Personal Bank Cheques accepted.

Please, don't order any parts basing on you best guess as it can lead you to unnecessary expenses. Moreover, you won't get our 90-Day Limited Warranty. Call professional to investigate your appliance.

Schedule Your Appliance Repair

Submit your request and our representative will contact you to confirm your booking

⚠️ Currently we do not repair LG Refrigerators and Gas Appliances