appliance repair

Rates

Appliance Repair And Installation Rates

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Effective from July 1st, 2022

Appliance Repair Rates

* All rates listed below do not include taxes 

Flat-Rate Service Call Fee

Service Call Fee

$120
Our Service Call Fee includes technician’s travel time and fuel, diagnosis time, check parts availability & quote price.

Service Call Fee (additional appliance)

$100
Discounted Service Call Fee for each additional appliance at the same location.

Labor Fee (per appliance)

$30
If you decide to proceed after the diagnostic, labor will be billed in addition to the Service Call fee. We provide parts cost upfront. Without authorization, we do not proceed with the repair.

* If machine is repairable on first visit or requires a second visit, additional labor rate will remain the same. You do not pay extra labor for a return trip, that’s the beauty of a flat-rate labor charge.

Here is a example of charges for a repair completed in one trip and the same repair in two trips. As you will note, the charges are the same.

  1. Washer pump failed and technician can complete repair within first trip: $120.00 for diagnostic + $89.00 for the pump + $30.00 for labor = $239.00
  2. Washer pump failed and technician has to return to complete repair: $120.00 for diagnostic + $89.00 for the pump + $30.00 for labor = $239.00

What to expect from your Service Call

  • Appointments are 9am-5pm and in 4-hour time frames 9am – 1pm and 1pm – 5pm of which one should expect to be serviced. All appointments are set based on the earliest availability. Our technician will call you about 30 minutes prior to arrival. Our technicians carry the most common parts in their vehicle stock. We strive to complete repairs on the same day.
  • Our parts come from multiple manufacturers and suppliers. We only use brand new parts for repairs. Prior to proceeding with any repair, we will always quote the parts cost.
  • We will estimate the cost of your repair before proceeding, excluding the diagnostic fee. We do not charge extra for Saturday service calls.
  • We provide 90-day warranty for parts and labor.

Set your Service Appointment Now

We take phone calls 7 days a week from 8 am to 8 pm Monday through Friday, and 9 am to 5 pm on Saturday and Sunday. 

Online requests can be sent anytime 24/7 – we process them during regular hours of operation.

Our field technicians are getting scheduled for Monday through Saturday.

(450) 400-3838Request Service

Appliance Installation Rates

* All rates listed below do not include taxes 

When shopping for your new appliances, make sure they are the right size and verify that you have all the material needed for the installation as this could cause delays and additional costs. 

Note the customer is responsible for the disposal of the delivery box and the old appliance; it is not included in our installation services. For disposal services contact Recycle Junk at 514-219-9454 or click here for more information.

Washer/Dryer Installation

Single Washer or Dryer

$120
Basic installation of single washer or dryer. It is assumed that water valves, drain and electrical outlet are already in place.

Side-By-Side Washer and Dryer

$220
Our technician will unplug and remove your old appliances (if necessary) and will install your new washer and dryer. It is assumed that water valves, drain and electrical outlets are already in place.

Stacked Washer and Dryer

$240
Our technicians will take care of stacking your new washer and dryer duo, installing your pedestals, and connecting your appliances to electricity and water. It is assumed that water valves, drain and electrical outlets are already in place.

Dishwasher Installation

Dishwasher (except integrated)

$175
Our technician will remove your old dishwasher if required and install your new one. The anti-tip mounting brackets will also be installed if they are included with the new dishwasher. It is assumed that water valves, drain and electrical outlets are already in place.

Wall Oven Installation

Single Wall Oven

$150
Our technician will install your new wall oven, including the accessories if sold as a set. Installation does not Include structural modifications and/or removal of cabinetry to accommodate your new wall oven, and modifications to your existing electrical configuration.

Double Wall Oven

$240
2-person team will safely and efficiently install your double wall oven. Installation does not Include structural modifications and/or removal of cabinetry to accommodate your new wall oven, and modifications to your existing electrical configuration.

Cooktop Installation

Electric/Induction Cooktop

$130
Our technician will install your new electric/induction cooktop (except downdraft cooktops), including the accessories if sold as a set. To avoid extra charges and installation delays, remember to shop for a cooktop that is the same size, that fits in the same spot.

Microwave Installation

Over-the-Range Microwave

$180
This service is for customers who are replacing an existing over-the-range microwave in the same location, or getting a new one installed at a site that has already been fully fitted to accommodate an over-the-range microwave.

Refrigerator Installation

Full Size Refrigerator

$130
French Door, Top/Bottom Freezers, Side-by-Side, Freezerless Refrigerators. This service includes the installation of a new waterline and hooking up your new refrigerator.

Column Refrigerator & Freezer Set

$310
Unlike traditional refrigeration, the refrigerator column can be easily paired with any size freezer column. We can pair two together for a built-in side-by-side look.

Set your Service Appointment Now

We take phone calls 7 days a week from 8 am to 8 pm Monday through Friday, and 9 am to 5 pm on Saturday and Sunday. 

Online requests can be sent anytime 24/7 – we process them during regular hours of operation.

Our field technicians are getting scheduled for Monday through Saturday.

(450) 400-3838Request Service

Guaranteed Safe Checkout

Fast and secure checkout – as a convenience for our customers, we accept all major Credit Cards, Debit or e-Transfer. No Personal Bank Cheques accepted. 

Safe Checkout

Labor cost for major repair jobs

The Service Call Fee is considered as accepted and beholden at the moment a customer schedules the appointment. 

The cost of repair is based on the job, not on the time the repair takes to perform.

The cost of labor for major jobs is not included in the Flat-Rate Service Call Fee

Major jobs include but are not limited to: refrigerator compressors replacement, transmissions replacement, work on extremely old appliances with rusted or seized parts, work on stacked or built-in appliances, or appliances that are not accessible to the service technician. The technician will inform you of any applicable incremental fees.

COVID-19 Policy

We follow the directives from the government and public health agencies to avoid the spread of COVID-19.

We are making sure on a daily basis that our technicians are feeling well and comply with safety regulations. Most of our customer service representatives are working from home until further notice in order to keep our community safe. 

We require our employees to wash their hands regularly with soap and warm water for at least 20 seconds and also to acquire a habit of disinfection procedure with sanitizers as much as possible. VM Service Tech makes sure that each technician has a hand sanitizer, mask, gloves and keep 6 feet distance from each other. In addition technicians are required to wipe all tools and equipment down before and after entering homes and other necessary steps to help prevent the spread of the virus and to keep all of us safe.

Our technicians have been empowered to request appointment reschedule if, when they arrive at a customer location, the homeowner is displaying any concerning symptoms.

We are currently open and work as usual to provide the best service to our valued customers. We feel obligated to keep you updated at all times, so far we have not been informed of any exposure of our staff & employees to Coronavirus.

How It Works

Schedule your appliance repair with us Over the Phone. We would be happy to answer all you questions and give you details of your booking!

Request your appliance repair using our Online Form. Once you request is submitted, we'll be notified immediately!

Our Dispatch Staff will take care of your Phone Call or Online Request and contact you to confirm your booking, or for more information if needed.

Over the Scheduling and Dispatching software we submit your scheduled request to the assigned technician, who provides appliance repair service in your neighborhood.

The technician will contact you when he starts making his way to your place. Upon arrival, we always aim to complete repairs during our first visit.

After investigation the technician will perform a repair if no parts needed or he has that particular part in stock. Otherwise, you'll be provided with the cost of required part. If you decide to proceed with a part replacement, the technician will get back to you once he gets a part from our Parts Supply department.

As a customer, you won't be charged for every subsequent visit, no matter how long it takes to get the job done. Once the repair is completed, you will be prompted to pay the invoice for both service call and the part, if one was replaced. We accept all major Credit Cards, Debit or e-Transfer at your convenience. No Personal Bank Cheques accepted.

Please, don't order any parts basing on you best guess as it can lead you to unnecessary expenses. Moreover, you won't get our 90-Day Limited Warranty. Call professional to investigate your appliance.

Schedule Your Appliance Repair

Submit your request and our representative will contact you to confirm your booking

⚠️ Currently we do not repair LG Refrigerators and Gas Appliances

Thank You For Booking Your Appliance Repair with Us

We will contact you shortly to confirm your booking

450-400-3838

Give us a call if you have any questions